Improve Your Emotional Intelligence: Say What You Must, But Don’t Say It Mean

No matter who you speak for, you will help more if you speak calmly and politely. That means not speaking in anger, but calming down. Calming Breaths help. How to take a Calming Breath: 1. Breathe in slowly to a count of five. It is helpful to tighten all your muscles beginning at your toes …

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